BNF World Agricultural Corporation Co., Ltd. (hereinafter referred to as the “Company”) safely protects customers’ personal information and complies with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization, and other relevant laws and regulations.
This policy explains the Company’s principles for handling the collection, use, storage, and destruction of personal information.
1. Items Collected and Methods
Required: Name, contact information (phone · mobile), email, address, payment information
Optional: Marketing subscription status, inquiry/consultation details
Information generated during service use: IP address, cookies, access logs, payment history, etc.
Collection methods: Website, phone, email, offline consultation, event participation, automatic collection tools
2. Purpose of Use
Product order · delivery, payment processing, customer inquiry response
Prevention of illegal or fraudulent use, dispute resolution
Marketing · advertising (new product news, event information, usage statistics) — conducted only with prior consent
3. Retention and Use Period
Principle: Immediately destroyed after achieving the intended purpose
Exceptions:
Contract · payment · dispute handling records: 5 years
Consumer complaints · dispute handling: 3 years
Access logs: 3 months
If storage is required separately by law, the specified period shall be observed
4. Destruction Procedure and Method
Procedure: After the purpose is achieved, information is stored separately (in DB or documents) → destroyed after the retention period expires
Method: Electronic files are permanently deleted so they cannot be restored, and paper documents are shredded or incinerated
5. Provision to Third Parties and Outsourcing
Provision: In principle, not provided externally (exceptions apply if required by law or with consent)
Outsourced companies:
CJ Logistics: Product delivery
Cafe24: Website, order, and payment system operation
Any changes to outsourcing companies will be notified on the website
6. User Rights
Users may request access, correction, deletion, suspension of processing, or withdrawal of consent regarding their personal information
Upon request, the Company will process without delay, and if the information has already been provided to a third party, the recipient will also be notified
7. Operation of Cookies
Cookies are used to provide customized services and analyze usage statistics
Users may refuse cookie storage in browser settings (service use may be restricted)
8. Measures to Ensure Security
Minimum collection, restricted access rights, encrypted storage
Operation of security programs and regular inspections to prevent hacking and information leakage
9. Contact Information
Personal Information Protection Officer: Lee Beom Seok / bnfworld21c@naver.com / 031-532-0772